AI Won’t Save Destination Marketing—And It Might Make It Worse
The tourism industry is in an AI frenzy. Every conference, every webinar, every LinkedIn “thought leader” is pushing the narrative that AI i…
Barbee v. Tourism
The tourism world never sleeps, and neither does the drama. From marketing missteps to game-changing strategies, here’s what’s brewing in destination marketing right now.
The tourism world never sleeps, and neither does the drama. From marketing missteps to game-changing strategies, here’s what’s brewing in destination marketing right now.
1️⃣ New Zealand's 'Everyone Must Go!' Campaign: A Masterclass in Misfire
In an ambitious bid to lure Australian tourists, New Zealand's latest campaign, 'Everyone must go!', has backfired spectacularly. Intended to evoke urgency and excitement, the slogan instead drew comparisons to clearance sales and restroom signs. Critics argue it's a tone-deaf move amidst rising emigration rates, making it seem like New Zealand is eager to send its own citizens packing. A $500,000 budget down the drain, serving as a stark reminder: context and cultural sensitivity are paramount in campaign messaging. Read more
2️⃣ Tourism NT Rides the 'Territory' Wave: When Netflix Meets Northern Exposure
Capitalizing on the global success of the Netflix series 'Territory', Tourism Northern Territory launched the 'Territory - For Real' campaign. By offering travel packages mirroring the show's adventures, they've seamlessly turned binge-watchers into potential visitors. This move exemplifies the power of aligning tourism marketing with popular culture, transforming on-screen allure into real-world exploration. Read more
3️⃣ Victoria's Event Fiascos: How to Lose Friends and Alienate Tourists
Victoria, Australia's once-celebrated events capital, is now grappling with a tarnished reputation. The abrupt cancellation of the 2026 Commonwealth Games, coupled with other high-profile event blunders, has not only cost billions but also shaken public trust. This series of missteps underscores the critical need for strategic planning and transparent communication in maintaining a destination's prestige. Read more
4️⃣ AI to the Rescue: Scotland's Plan to Combat Overtourism
Facing the challenges of overcrowded hotspots, Scotland's tourism board is turning to artificial intelligence. By analyzing visitor data, they're crafting strategies to disperse tourists more evenly, promoting lesser-known locales and enhancing the visitor experience. This innovative approach highlights how embracing technology can offer sustainable solutions to modern tourism dilemmas. Read more
5️⃣ Faroe Islands: Learning from Neighbors to Avoid Tourism Overload
The Faroe Islands, with a population of just 54,000, have witnessed a tourism surge, welcoming 130,000 visitors recently. Keen to avoid the pitfalls experienced by Iceland, they're focusing on sustainable practices, prioritizing quality over quantity. This strategy aims to protect their unique environment while still reaping economic benefits, serving as a model for destinations worldwide. Read more
6️⃣ Jerseyville's Strategic Move: Partnering for Tourism Success
In a proactive effort to boost local tourism, Jerseyville has designated the Great Rivers & Routes Tourism Bureau as its official destination marketing organization. This collaboration aims to enhance regional promotion and attract more visitors, showcasing the power of strategic partnerships in destination marketing. Read more
7️⃣ Cairngorms' Winter Wonderland Woes: When Promotion Meets Local Pushback
Promoting Cairngorms National Park as the "ultimate winter destination" seemed like a stellar idea—until locals voiced concerns. The influx of tourists, especially during challenging winter conditions, has led to increased accidents and strained infrastructure. This situation highlights the delicate balance DMOs must strike between boosting tourism and preserving community well-being. Read more
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Originally published on LinkedIn, Feb 2025. This is its home now.
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