The Illusion of Together
Every destination says it: “We’re working with the community.” It sounds noble. Heartfelt. Strategic. When we say community, we mean residen…
Barbee v. Tourism
There was a time when PR was sexy. In the 1950s, it was handshakes, martinis, and the occasional scandal cleaned up over steak. By the 1980s, she had a name: the woman in the Volvo.
There was a time when PR was sexy. In the 1950s, it was handshakes, martinis, and the occasional scandal cleaned up over steak.
By the 1980s, she had a name: the woman in the Volvo. Navy blazer, red lipstick, chain-smoking and running late. She didn’t pitch stories, she placed them. She could turn bad news into a front-page feature before the ash hit the ashtray.
Then came the 2000s. The faxes turned to emails. The blazers turned beige. PR got “approved by legal,” and the industry lost its edge.
Now, in 2025, PR doesn’t mean press. It means please don’t panic.
They’re divorced parents sharing custody of the brand.
Marketing gets the weekends: loud, dramatic, and overspending. PR gets the weekdays: sensible shoes and a crisis communication plan in her purse.
Marketing yells, “Look at us!” PR whispers, “We can explain.”
But fr: The better your PR, the less marketing you need. Trust converts faster than any ad ever could.
If marketing is motion, PR is magnetism. One makes noise. The other makes believers.
“Earned media” used to mean your story got picked up. Now it means your story got believed.
PR isn’t about "pitching" anymore, it’s about engineering conditions so people can’t stop talking about you. Not manipulation...magnetism.
You don’t need another press release. You need proof of life.
Because when your actions match your adjectives, headlines write themselves.
If marketing buys attention, PR earns forgiveness. A strong reputation stretches every dollar of your budget and every inch of your patience.
The ROI of PR isn’t impressions, it’s immunity. It’s what keeps you from having to panic every time a board member reads Facebook comments.
Marketing gets you known. PR keeps you believable.
Crisis comes free with the job. Between hurricanes, headlines, and whoever’s up for re-election this month, tourism doesn’t exactly get to coast.
We’re all crisis professionals now with the reflexes of first responders and the sleep schedule of raccoons.
But when “urgent” becomes normal, your nervous system starts charging rent. We can’t stop the storms, political, economic, or literal, but we can decide what we build before they hit.
Because when reputation turns into recovery, you’re spending trust you didn’t bank.
The next era of PR isn’t panic management. It’s resilience design. Credibility so solid that when the world tilts, people already believe you’ll fix it.
Reputation isn’t a reaction; it’s a rhythm. It’s built every time someone says, “Yeah, I’d believe them.”
So put down the press release. Stop treating panic like a marketing plan. You don’t need another statement, you need a stance.
Because the best PR move isn’t what you say after the crisis. It’s who you were before it.
I’m Jenn Barbee, reminding you that the woman with the Volvo didn’t wait for permission to tell the truth. She just lit a cigarette and called it in herself.
Originally published on LinkedIn, Oct 2025. This is its home now.
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