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The Lodging Desk

Travel Is the Most Optional Thing People Do

"Bookings are soft." That's what everyone's saying right now... and I keep hearing it like… okay, but soft compared to what, exactly? Last year?

Mar 2026 4 min read Jenn Barbee

"Bookings are soft."

That's what everyone's saying right now...

and I keep hearing it like… okay, but soft compared to what, exactly? Last year? The post-COVID fever dream where people were booking anything with a plane attached just to prove they still could?

Because if you zoom out for even two seconds, nothing about right now feels soft. It feels like a lot.

  • Oil is acting up again because the Middle East remains committed to keeping everyone on edge. (Do not ask me about the IEA shelter-in-place plan due to oil shortage)

  • The Strait of Hormuz is back in the headlines, which, as a rule, is never a good sign unless you enjoy paying more for things.

  • Airlines are already hinting at fare increases because fuel is expensive and airlines are not, as it turns out, running a charity.

  • TSA has been dealing with a shutdown situation where staff are either not getting paid or have simply decided they're over it, which means longer lines, more friction, and that very specific security-line moment where you catch yourself thinking "I don't even like travel that much."

  • Consumer confidence is down again.

And the industry response to all of this is: hmm. soft bookings.

Here's what I see: Travel is the most optional thing people do. You don't have to go. You can wait, shorten it, drive instead, or just close the tab and nobody calls you about it. No consequences. No contract. Just a quiet pivot that costs you nothing.

So when the world feels unstable, not catastrophically, just... unsettled, people don't panic. They pause. They check flights next week instead of today. They wait to see what prices do. They float the idea of just doing something closer to home. That's not demand disappearing. That's demand thinking. And there's a difference.


The Part We Keep Getting Wrong

The industry sees hesitation and immediately reaches for a campaign.

More ads, better messaging, a stronger hook, a fresher creative concept, as if the problem is awareness.

As if someone out there genuinely hasn't considered Florida as a destination and just needs the right banner ad to put it on their radar.

That's not what's happening.

This is a confidence problem, not an attention problem. And confidence does not care about your media spend. You cannot reassure someone into booking a trip they've already talked themselves out of by showing them a nicer photo of the pool.

What destinations should actually be asking right now isn't "how do we get more people to see this."

It's closer to: does choosing us feel easy right now? Because that's the real product in this moment -- not the beach, not the food scene, not the Instagram-worthy whatever. It's the experience of getting there and being there without arriving at the end thinking that was a lot of effort for this.

If everything outside your destination feels chaotic, you better feel like the opposite.


Hotels (Quietly, This Matters)

Hotels don't control airfare or TSA staffing. Nobody expects them to. But they do control what happens when someone finally shows up after a travel day that, statistically, probably didn't go smoothly.

People are arriving a little fried right now. This is not the moment for surprise fees, weird check-in energy, or anything that makes a guest feel like they have to figure it out themselves. What works right now is almost embarrassingly simple: everything functions, nothing is confusing, and someone visibly seems to be in charge. That's it. The bar is not high, which makes it genuinely strange how many places are still not clearing it.


STRs and Independent Stays

This is quietly your moment, if you want it.

What travelers are gravitating toward right now is control, space, and fewer variables. They don't want to feel like they've entered a system. They want to feel like they made a smart call. So the move isn't to position yourself as a hotel alternative, it's to be the calmer option.

The one that doesn't introduce new anxieties on top of the ones they already showed up with.


So...What, Now?

"Soft bookings" aren't a mystery; they're feedback.

Your traveler is sitting somewhere with a browser open, doing quiet math...flight prices, time in security, cost versus actual enjoyment, whether the whole thing is worth the effort this particular week. They're not lost. They're paying close attention, which is, if you think about it, exactly what a thoughtful consumer should be doing.

The frustrating part is that the industry keeps treating that thoughtfulness like a problem to be solved with more marketing. It isn't. It's a reasonable response to a genuinely uncertain moment, and it calls for a different kind of response; one that's less about being louder and more about being worth trusting.

People still want to travel. They're just not going to commit to it blindly when everything feels a little unpredictable. And if travel is the most optional thing people do, you don't get to assume they'll choose you.

You have to make it feel like a good idea.

I'm Jenn Barbee. I study why people go places...and right now, I'm studying why they almost do.

Originally published on LinkedIn, Mar 2026. This is its home now.

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