"Marketing Should Do More"
Marketing is cute, right? Simple. For the fun kids. That is the energy some folks bring into the conversation. Until they say the magic word…
Barbee v. Tourism
I don't know about you, but, I couldn't even take a holiday break without being bombarded with "2026 AI replaces everything " Regulate it. Fear it. Panel it to death. Buy three platforms before lunch.
I don't know about you, but, I couldn't even take a holiday break without being bombarded with "2026 AI replaces everything"
Regulate it. Fear it. Panel it to death. Buy three platforms before lunch.
Especially in tourism.
Meanwhile, something much more interesting is happening off-slide.
Humans who never outsourced their whole brain are quietly gaining strength while everyone else is distracted by shiny dashboards and free demos.
Welcome to 2026. The Year of the Human.
DMOs, an industry that treats risk like gluten, are buying unregulated AI tools like they’re Stanley cups at Target.
Content bots. Strategy bots. Brand voice bots. “Insights” bots that hallucinate with the confidence of a man in a blazer.
Often with:
no policy
no training
no governance
no clarity on data ownership
no plan for when it lies, plagiarizes, or replaces actual institutional knowledge
Just peer pressure. And a vendor whispering, “Everyone else is doing it.”
Ma'am. This is public money.
We won’t approve a social caption without three meetings and a prayer circle.
But we will absolutely let a machine speak for the destination.
Bold.
AI is not the biggest threat in 2026.
People checking out is.
When leaders stop thinking. When teams stop questioning. When speed replaces judgment. When “the tool said so” becomes the strategy.
That’s when things go sideways.
Which is why 2026 quietly rewards the most human people in the room.
Not the fastest adopters. Not the loudest innovators. Not the ones with the most logins.
The ones with judgment, context, and taste.
1. Keep your opinion. If you can’t articulate why something feels off without citing a dashboard, you’ve already lost your authority.
2. Practice saying “technically correct and strategically wrong.” This sentence will save you at least one bad decision a quarter.
3. Protect institutional memory. If the only thing that knows why you do something is a tool, you’re one update away from chaos.
4. Remember that taste is a skill. Not everyone has it. It cannot be prompted. And yes, it matters.
5. Slow down just enough to think. Speed is not leadership. Discernment is.
AI can summarize. It cannot read a room.
AI can generate copy. It cannot understand local politics, workforce burnout, or why that post will absolutely get you dragged at the next council meeting.
Destinations do not risk relevance because they lack tools. (read that again, then read between the lines)
So no, 2026 is not the year machines take over tourism.
It’s the year humans who stayed awake take ground.
Quietly. Strategically. While everyone else is arguing about prompts.
The future does not belong to the fastest adopters.
It belongs to the leaders who remember they are human first.
And right now?
That role is wide open.
— I’m Jenn Barbee. Tip your waitstaff. Fire your agency. And embrace your humany-human qualities like your life depends on it. 🖤
PS: I absolutely use AI in my daily business tasks, I just do not outsource the human parts.
Originally published on LinkedIn, Jan 2026. This is its home now.
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