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Barbee v. Tourism

Audacity>Humility: Why Your Brand Can’t Afford to Be Polite.

Let’s get something out of the way up front: I’m from Texas. I love Arizona and have called it home for over a decade. But, IYKYK, born and raised in Texas is a lifestyle, not a location.

Jun 2025 3 min read Jenn Barbee

Let’s get something out of the way up front: I’m from Texas. I love Arizona and have called it home for over a decade. But, IYKYK, born and raised in Texas is a lifestyle, not a location.

Which means I grew up in a place where ego is issued with your birth certificate, and we don’t just walk into a room, we arrive. Confidence is basically our unofficial state bird.

So yes, I’m a fan of bold moves. But I’m also someone who has had to learn through life, business, and a few humbling moments (mostly handed out from 4 daughters) that personal humility is one of the most powerful traits you can have.

It grounds you. It opens you to learning. It helps you build real trust.

Personal humility? Beautiful. Sacred, even. Brand humility? A fast track to irrelevance.


The Problem with Humble Brands

We’ve been taught that humility is a virtue. And it is...for humans.

But too many destinations, hospitality brands, and tourism marketers have confused personal humility with brand strategy, and the results are devastatingly boring.

Let me put it plainly:

If your brand is too humble, it disappears. If your destination is too modest, it gets passed over. If your campaigns are too polite, they blend in with the wallpaper of sameness.

This is not the time for "nice enough" messaging. It’s the time for audacious identity.


What Does Audacity Look Like?

Audacity doesn’t mean arrogance. It doesn’t mean screaming into the void or trying to be edgy for the sake of clicks.

It means standing for something clearly and unapologetically.

Here’s what brand audacity looks like in practice:

  • It’s launching a campaign that might ruffle a few stakeholder feathers, but makes travelers feel something real.

  • It’s owning your quirks, your flaws, your edge, because that’s the difference between authentic and forgettable.

  • It’s resisting the urge to water yourself down for mass appeal...and instead getting specific, magnetic, and brave.

And yes, sometimes it means pushing back on internal politics and legacy expectations to do something that actually moves the needle.


The Juxtaposition That Works

Here’s the real magic:

The best marketers I know? They’re humble humans.

They credit their teams. They ask questions. They show up with curiosity. They own their mistakes. But when it comes to their work? They are fierce, unf*ckwithable.

Humility makes you relatable. Audacity makes you unforgettable.


A Tourism Reality Check

You can’t be in the business of visibility and be afraid to be visible. And yet, too many destinations are tiptoeing around with campaigns that feel like they were designed not to offend… instead of to resonate.

Let me ask you this:

  • If your destination were a person, would they be holding court, or clearing plates?

  • Would they be the one people line up to follow, or the one forgotten the second the event ends?

Tourism is competitive. Attention spans are short. Loyalty is fleeting. You don’t win hearts or bookings by hiding your light behind a press release.

You win by making people feel something. By standing for something. By showing up in a way that makes them say, “Damn. I didn’t expect that...but I love it.”


Final Thought: Be Both

You don’t have to choose between being a good person and building a bold brand.

You can lead with heart, generosity, and gratitude… and still say, “Here’s who we are. And we’re not going to whisper it.”

Be humble in your heart. Be audacious in your marketing. Be unforgettable in both.

Because in this new era of tourism—where identity, attention, and meaning matter more than ever— safe isn’t safe. And small doesn’t scale.


👋 Now go forth. Be gracious. Be generous. And take up space like a Texan.

Originally published on LinkedIn, Jun 2025. This is its home now.

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