Rules for Rulebreakers (but make it Tourism)
Before my grandmother (Mamma Jan) passed, she pulled my husband aside and said: “Drew, this one right here. You can tell her anything you wa…
Barbee v. Tourism
(And no shade—but if you’re always pivoting, you might be stuck in hustle mode, not vision mode.) Let’s just say it with our whole chests: Tourism professionals? We know how to survive.
(And no shade—but if you’re always pivoting, you might be stuck in hustle mode, not vision mode.)
Let’s just say it with our whole chests:
Tourism professionals? We know how to survive. We’ve kept destinations breathing on duct tape and Canva. We’ve weathered pandemics, politics, hurricanes, heat waves, hotel meltdowns, and oh yeah—board members who think “rebranding” just means picking a new shade of blue.
We’ve pivoted so many times we could qualify for Cirque du Soleil.
But here’s the uncomfortable truth:
Pivoting saved us in 2020. If it’s still your primary strategy in 2025, you’re not building. You’re bracing.
And babe, you didn’t come this far just to spin in circles.
Sometimes the pivot is necessary. An exec bounces. A vendor ghosts. A funding line dries up faster than hotel shampoo.
And sure, sometimes you have to adjust course because the social winds have shifted—and yes, you should always be evolving your strategy to meet the moment with integrity.
But if every plan unravels the second something inconvenient happens, that’s not you being “nimble.” That’s you being held hostage by circumstances—and calling it leadership.
This one needs its own pulpit: Responding to societal change isn’t the same as reacting to everyone’s discomfort.
It’s important to absorb nuance into your brand. It’s necessary to acknowledge injustice, identity, inclusion, climate, class— all the layered human realities that shape travel today.
But that’s not the same as reshuffling your strategy every time someone feels uneasy. Or avoiding bold truth because it might ruffle feathers. Or pivoting to please the loudest person in the room.
Strategic brands grow more complex over time. Reactive brands just get quieter.
And guess which one visitors actually trust?
“We had to change the campaign after someone from the chamber didn’t like the word bold.”
“Our social media tone depends on who’s on staff this month.”
“We pulled the strategy because a partner wasn’t ready. Again.”
“We’re pausing to ‘re-evaluate’ for the 11th time this year.”
Sound familiar? You’re not alone. But let’s not romanticize it.
It means knowing why you are—and what you’re not willing to compromise.
Because real strategy? It has roots. It isn’t just a Google doc. It’s a worldview. It holds through turbulence. It evolves with purpose, not panic.
It anticipates resistance—hell, it invites it. Because strong strategy should challenge comfort zones. (Not just yours, but your stakeholders', too.)
You’re busy. You’re moving. You’re fixing things!
But movement isn’t momentum.
When you pivot out of fear, out of “pleaser energy,” or to avoid hard conversations, you’re not leading—you’re managing symptoms.
You’re spinning plates that don’t need to exist.
And over time? You lose the plot. You dilute the story. And your audience feels it—even if they can’t name it.
This is not an excuse to stay mediocre. Sticking to a weak strategy just to seem “consistent” is not the assignment.
Refusing to expand because you’re scared of change? Also not strategy. That’s just… branding with a grudge.
You should absolutely evolve your strategy to meet new cultural truths, visitor realities, and generational demands.
But that’s called growth. Not flailing.
But if you’re always changing the core?
You didn’t have one.
You had a theme. A mood. A tagline that sounded good at the retreat and fell apart when the press release hit.
Look at your calendar. Your campaigns. Your org culture.
Ask yourself: Are we building something strong? Or are we just reacting really well?
And maybe—just maybe—you block an hour to zoom all the way out. Not to panic-plan, but to actually think.
No fluff. No slides. No explaining your ROI to someone who doesn’t even know what a DMO does.
Just you, me, and some hard questions—with soft landings.
Because it’s time to get out of your pivot era. And into your power era. DM me for avails.
Originally published on LinkedIn, May 2025. This is its home now.
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